Vanessa Koba

Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market. Our journey:&nbsp;Founded by <a href="https://www.linkedin.com/in/aprot/" rel="noopener noreferrer" target="_blank" style="color: inherit;">Alexandre</a>&nbsp;and&nbsp;<a href="https://www.linkedin.com/in/steveanavi/" rel="noopener noreferrer" target="_blank" style="color: inherit;">Steve</a> in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. We also made it to the <a href="https://www.linkedin.com/pulse/top-companies-2023-les-25-entreprises-o%C3%B9-acc%C3%A9l%C3%A9rer-1c" rel="noopener noreferrer" target="_blank" style="color: inherit;">LinkedIn Top Companies</a> French ranking! Our values:Customer focus | Prioritize customers in everything you doOwnership | Own your part, get things doneTeamwork | Make (team)work easyMastery | Continuously raise the barIntegrity | Always do what’s right, and respect people You can find out more about the&nbsp;Qonto Way&nbsp;<a href="https://medium.com/qonto-way/our-manifesto-aa81b56a94c4" rel="noopener noreferrer" target="_blank" style="color: rgb(150, 151, 153);">here</a>. Our beliefs:&nbsp;At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.<a href="https://medium.com/qonto-way/a-recruiters-dilemma-confronting-bias-in-hiring-b78acce148eb" rel="noopener noreferrer" target="_blank">Discover the steps we took to create a discrimination-free hiring process</a>.

Qonto

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Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance. Our journey: Founded by <a href="https://www.linkedin.com/in/aprot/" class="postings-link">Alexandre</a> and <a href="https://www.linkedin.com/in/steveanavi/" class="postings-link">Steve</a> in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the <a href="https://www.linkedin.com/pulse/top-companies-2023-les-25-entreprises-o%C3%B9-acc%C3%A9l%C3%A9rer-1c" class="postings-link">LinkedIn Top Companies</a> French ranking! Our values:Customer focus | Prioritize customers in everything you doOwnership | Own your part, get things doneTeamwork | Make (team)work easyMastery | Continuously raise the barIntegrity | Always do what’s right, and respect people Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality. <a href="https://medium.com/qonto-way/a-recruiters-dilemma-confronting-bias-in-hiring-b78acce148eb" class="postings-link">Discover the steps we took to create a discrimination-free hiring process</a>. As a People Operations Manager, you will be joining the People Operations team, which consists of 12 members (including 5 responsible for our French market). Your primary goal is to contribute to Qonto's success by delivering an exceptional employee experience to all our Qonto team members. You will report to <a href="https://www.linkedin.com/in/elise-daviau-a5b11947/" class="postings-link" rel="noopener noreferrer">Elise</a>, our Lead People Operations. As a member of the People Operations France team, you will be deeply involved in the day-to-day HR matters of our Qonto team members in France, working closely with other People Operations Managers in the team and Jeannie, our Payroll Manager. Your role involves managing HR-related matters and becoming a strong partner for the entire team by:• Being the main point of contact for a specific scope, addressing daily queries from Qontoers, managers, and providers.• Serving as the reference person for HR-related topics, including Onboarding/Offboarding, Payroll, Legal, HR policies and processes, HRIS, and more. Please note that this opportunity is based in France and is not available for full remote work. According to our remote policy, you can work remotely for up to 2 days a week, but we expect you to be on-site in Paris for at least 3 days a week. 👩‍💻🧑‍💻 As a People Operations Manager at Qonto, you will contribute to: • Daily Operations: As the primary point of contact for Qonto employees and managers, your role is to ensure a seamless onboarding and offboarding process for employees. You will also address day-to-day HR queries, ensuring compliance with HR rules and standards. Additionally, you will be responsible for maintaining accurate people data in our newly implemented HRIS, Workday.• Payroll and data: While you won't have direct responsibility for payroll processing, you will be in charge of data management within your specific scope. This entails preparing payroll runs for your designated area with the support of our Payroll Manager, Jeannie, and our HRIS team.• HR Policies and Processes: Within the People team, you will serve as the go-to expert for human resources policies, procedures, and contracts. You will also be responsible for maintaining them and making them evolve according to the regulation or our ways of working. • HR projects: Your contribution to the People team will involve enhancing our working methods and HR policies to provide an exceptional employee experience. This may include overseeing HR cycles, such as Progress reviews or supporting the best practices of the team regarding our HRIS. • Impulse championship on any HR lifecycle topics of employees by partnering with an amazing team and being a referent on your perimeter 🤝 About your future manager • Her background? You will directly report to <a href="https://www.linkedin.com/in/elise-daviau-a5b11947/" class="postings-link" rel="noopener noreferrer">Elise</a>, our Lead People Operations in France. She has several experiences in different start/scale-ups as Payroll Manager and People Operations Expert in the French market but also in different European Markets. Elise joined Qonto 6 years ago and is leading the People Operations team based in France.• What does she bring to the team? Elise brings her expertise in HR, legal and payroll topics. She will support you to master your topics and continuously make you grow and learn. 🏅 About You • Experience: You have 5+ years of experience as an HR specialist or a similar HR generalist role.• Mastery: You have a good knowledge of HR &amp; legal topics. You are hands-on, willing to handle administrative and operational HR tasks, including contract amendments, absence checks, and salary management. You like working in a fast-paced, scale-up environment with frequent changes and multiple priorities, and you are still rigorous in everything you do. A previous experience on Workday is a plus; if it is not the case, you have to demonstrate a strong readiness and agility to learn Workday. • Teamwork: You are able to build strong relationships with the team based on confidentiality and trust.• Communication: You have outstanding communication and interpersonal skills. You are open and curious to work on various HR projects, including process improvements and new policy implementations.• Languages: You speak both French and English fluently, for effective communication and being able to handle French labor law At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along

🎁 Perks A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed. - Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;- Tailor-made remote work policy depending on the job you apply for and where you live;- Competitive salary package;- A meal voucher;- Public transportation reimbursement (part or global);- A great health insurance (depending on the country);- Employee well-being initiatives: access to <a href="https://www.moka.care/" class="postings-link">Moka Care</a> to take care of your mental health and great offers for sports and wellness activities;- A progressive disability and <a href="https://medium.com/qonto-way/work-perks-qontos-talent-philosophy-d25beb044e80">parenthood policy</a> (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;- Monthly team events. 💬 Our hiring process: - Interviews with your Talent Acquisition Manager and future managers- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like Find more information about our interview process on our <a href="https://qonto.com/en/careers/candidate-journey" style="font-size:16px">careers website</a>.On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞 To learn more about us:<a href="https://medium.com/qonto-way" class="postings-link">Qonto's Blog</a> | <a href="https://www.lesechos.fr/finance-marches/banque-assurances/la-neobanque-qonto-prete-a-accelerer-en-france-et-a-letranger-2030323" class="postings-link">Les Échos</a> I <a href="https://www.usine-digitale.fr/article/qonto-lance-une-plateforme-de-financement-pour-les-pme.N2095666" class="postings-link">L'Usine Digitale</a> | <a href="https://courriercadres.com/inclusion-et-diversite-dans-la-tech-lexemple-de-qonto/" class="postings-link">Courrier Cadres</a> To know how your personal data will be processed during your application process or to request its deletion, please <a href="https://qonto.com/en/legal-documents/privacy-notice" class="postings-link">click here</a>.

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Join our Corporate team at Qonto, where we're dedicated to fostering the ideal conditions for our company's growth and operational excellence.

🤝 The Corporate department partners and works hand-in-hand with other teams to create the best conditions for Qonto's growth. They establish internal processes and define the way in which the company functions.

👥 In the Corporate team, you'll work with highly committed and service-oriented people who represent the core functions that drive Qonto's growth and success.

🌟 Our team of 200+ talents includes HR, Risk & Compliance, Legal, Finance, and Strategy experts.

Corporate

Join the Growth team and help us position Qonto as the top-of-mind business banking & finance platform for SMEs, startups & freelancers. Be at the forefront of moving Qonto upmarket to become a well-known, trusted product with ambitious growth targets!

🚀 The Growth team increases MRR (Monthly Recurring Revenue) through data, experimentation, and close collaboration with the Product and Tech team.

💼 In the Growth, Sales, Marketing & Communication team, you'll work with talented people who know how to boost revenue in a hyper-competitive business environment.

👩‍💼 Our team of 250+ talents includes specialists who work in harmony with both our regional teams in sales and marketing and our central teams such as SEO, CRM, growth engineering, content, brand, and PR and communications.

Growth

Are you passionate about making a difference? We're seeking enthusiastic and dedicated individuals to join our Operations & Customer Success team. This is a unique opportunity to contribute to our mission of delivering exceptional service to our valued customers. Join us in transforming the banking experience and making it more effortless and user-friendly - Join Qonto!

🌟 As a part of our Operations & Customer Success team, you play a critical role in providing unparalleled service to our customers. Your role extends beyond customer interaction, encompassing the fluidity of internal processes and maintaining utmost security, especially in back-office operations and fraud prevention.

🌍 Joining our team means becoming a key player in a diverse, multinational team committed to elevating customer experience to new heights. We strive to make Qonto the best choice for our customers, and your role is instrumental in this journey.

👨‍👩‍👧‍👦 We are a family of 320+ talents with expertise that spans across every facet of the customer journey, from onboarding to hearing the voice of the customer. We operate from our vibrant hubs in Barcelona, Belgrade, and Paris, and we're excited for you to bring your unique abilities to our team.

Operations

Our Product & Design team is dedicated to crafting special digital experiences and pushing the boundaries of what's possible.

🚀 Our Product People focus on creating the best features possible. Features that add true value through top-class engineering, design, and operational expertise.

🎨 In the Product & Design team, you'll be guided and up-skilled by specialists with a solid track record of building successful, large-scale business and consumer products.

👥 Our team of 150+ talents includes Product Managers, Product Designers, Brand Designers, UX Writers, and Product Marketing Managers.

Product

We are first engineers and then developers. At Qonto, you will contribute to the decision-making process for new projects or features, working closely with the Tech and Product team. You will be given time to craft your best implementation, with the support of highly skilled colleagues from whom you can learn every day.

💡 The Tech & Data team crafts smooth and efficient user experiences, highly scalable APIs, and robust banking services. The end goal? To build the best product, strengthen our data platform, and ultimately develop the finance solution that will energize Europe's SMEs and freelancers.

👩‍💻 About our team: Our Tech and Data department proudly counts more than 400 international members, including Backend and Frontend engineers, Mobile engineers, SREs, Data, IT, and Security experts. Our engineers actively participate in discussions regarding the product's direction, manage our ever-growing user base needs, and deliver high-quality products in a fast-paced environment with strong ownership.

⚙️ About our technical stack: our primary languages are Python, Golang and Ruby for Backend, EmberJS (soon React!) for Frontend, and Kotlin and Swift for our mobile apps. Our platform runs on a Kubernetes cluster hosted on AWS, with PostgreSQL as our database of choice. We're also using Kafka for our event-driven architecture and ELK for logging and auditing, among many other tools, services, and applications. Additionally, our data team harnesses a state-of-the-art modern data stack, seamlessly integrating Airflow, Snowflake, DBT, Tableau, Scikit-learn, and XgBoost.

Senior People Operations Manager - France

Qonto

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