Qonto

The Qonto Way

At Qonto, we believe that ‘creating the finance solution that energizes entrepreneurs’ starts with creating the conditions for our team to learn every day. To get there, we’re taking a stand against what’s broken in the system. From the inside. This means that: - Customer satisfaction shapes every decision we make. We thrive in understanding customer needs, delivering quality and speed, and adapting for customer success. - We foster a culture of responsibility where every individual's commitment contributes to our collective success. We take on accountability, approach our tasks with dedication, and proactively engage in problem-solving. - Our success is a team effort, and a positive collaborative atmosphere is crucial to achieving our goals. We aim to play together toward the same goals, treat our colleagues as if they were customers, and infuse positive energy into the team. - We strive for excellence, constantly evolving and improving to stay ahead in a dynamic environment. We embrace continuous learning, champion efficiency, and drive positive change in our dynamic environment. - Embracing trust and ethics, both about customer finances and Qonto's integrity, is our foundation. We safeguard customer data and finances and apply constructive critical thinking, fostering an inclusive and innovative workplace. Our entire company model revolves around one invaluable element: people. We believe that if we understand what we do and why we do it, and if each of us sees work as an opportunity to learn, only then will we accomplish our mission. This is our culture. We call it the Qonto Way.